Terms and conditions

Interim version: this is our current wording in plain language, and we may update it. The version shown at the time of payment applies to you; the last update date is at the bottom of the page.

Who we are

Elmaaref for Online Education and Study is a limited liability company registered in Egypt (Alexandria). We provide registration, online study, experience assessment, diplomas, courses and supporting services.

Fees and payment

We show the fees before you pay, each service on its own: the programme fee, the assessment, the diploma, the single test and the extra services.

A service opens only after payment is confirmed in our system and by the payment gateway. The instalments available and any discount are shown clearly before you pay.

If you have a discount code, the bigger of the code and the pay-in-full discount applies; they are never added together.

Assessment and acceptance

Submitting documents is one stage of the assessment, not an automatic decision that you qualify. The issuing body reviews the file and decides under its own rules.

Certificates

Each certificate has one issuing body, chosen at registration and shown on the certificate. We show only what a document supports, and we promise no job, promotion or acceptance by a body. Acceptance of a certificate is decided by the body you present it to.

Attestation and shipping

Attestation is an extra service, separate from the study and assessment fees. The execution time starts after we receive complete documents and the fees are paid, and government fees and shipping fees may change.

Your account and tests

Give correct details and do not share your password. Tests are taken with integrity, and we keep the right to stop anything that breaks this.

Updating the terms

We may update these terms. The version shown at the time of payment applies to you.

For questions about your own case write to info@elmaaref.com

Last updated: 2 November 2026. · All policies