Privacy

Interim version: this is our current wording in plain language, and we may update it. The version shown at the time of payment applies to you; the last update date is at the bottom of the page.

What we collect

Your identity, contact details and qualifications.

Experience documents, results and payments, only as much as needed to provide the service.

What we do not do

We do not sell your data or use it for anything other than the purpose it was collected for.

We share with the issuing body only what is needed, and do not send sensitive documents without need.

No camera and no recording during tests; any later change is announced clearly first and needs your consent.

How we protect it

Encrypted transfer, permissions that separate roles, a log of every significant change, and backups.

Payment details are not stored with us; a specialised payment gateway handles them.

Your rights

To see your data, correct it and ask for its deletion, within what the duty to keep professional and educational records allows.

Certificates and their linked records are kept so they can be verified.

For questions about your own case write to info@elmaaref.com

Last updated: 2 November 2026. · All policies